Privacy Policy

You may choose to provide information when you contact Medtriq through this website. The general contact form may ask for:

• First name
• Last initial
• Email address
• Phone number
• Message

The website contact form is for general inquiries only. Please do not include sensitive medical information, detailed symptoms, medication information, substance-use history, emergency information, or other private health information in the general contact form.

For patient-care questions, calling or texting Medtriq at 253.666.6780 is usually faster and more efficient.

Medtriq may collect limited technical and usage information from website visitors, such as:

• Browser type
• Device type
• Pages visited
• Approximate location based on general internet data
• Referring page or search source
• Date and time of visit
• General website usage patterns

This information helps Medtriq understand and improve the website.

Medtriq may use Google Analytics or a similar analytics tool to understand general website traffic. Analytics is optional. On this website, analytics loads only after a visitor accepts analytics through the website notice.

If analytics is accepted, Google Analytics may set first-party analytics cookies, such as `_ga` and related cookies, to help measure general website usage.

Medtriq does not use analytics tools to track contact form message contents, intake form submissions, telehealth visits, patient portal activity, or patient-care communications.

Medtriq does not use advertising pixels, retargeting pixels, remarketing tags, or similar tools on this website to target visitors based on sensitive health-related interests.

For more information, see the Cookie Policy.

Medtriq may use website information to:

• Respond to general inquiries
• Route messages to the appropriate team member
• Provide information about services
• Improve website content, navigation, performance, and accessibility
• Understand general website traffic and usage patterns
• Maintain website security and reliability
• Comply with applicable legal obligations

Medtriq may share website information with service providers that help operate the website or support practice operations, such as website hosting providers, analytics providers, communication platforms, form-processing tools, or technology vendors.

Medtriq may also disclose information if required by law, legal process, or a valid governmental request, or if necessary to protect the rights, safety, or security of Medtriq, patients, website visitors, or others.

Medtriq does not sell website visitor information.

General website inquiries may be sent to help@medtriq.com. Website forms, email, and ordinary internet communications may not always be secure. Please avoid sending sensitive medical information through the general contact form.

If you are an established patient or have patient-care questions, Medtriq may direct you to a more appropriate communication method.

This website may link to third-party websites or services, including telehealth platforms, intake forms, communication tools, insurance resources, analytics tools, website hosting providers, or external educational resources.

When you leave the Medtriq website or use a third-party service, that third party's privacy policy and terms may apply. Medtriq does not control third-party websites or services.

Washington law includes privacy requirements related to consumer health data. Website activity on behavioral health pages can be sensitive, even when a visitor is not a patient.

Medtriq limits website tracking, does not use advertising or remarketing pixels, and uses analytics only for general website improvement. Medtriq does not sell consumer health data or share it for targeted advertising.

If you have questions about website privacy, or if you want to request access, correction, deletion, or withdrawal of consent for website information that Medtriq can reasonably identify as yours, contact Medtriq at help@medtriq.com.

Medtriq may need to verify your identity before responding to certain privacy requests. Some information may be retained when permitted or required by law, for security, compliance, recordkeeping, or legitimate business purposes.

Medtriq uses reasonable administrative, technical, and organizational safeguards intended to protect website information. No website, form, email, text message, or internet transmission can be guaranteed to be completely secure.

This website is intended for adults seeking information about Medtriq services. The website is not directed to children under 13.

Do not use this website, email, contact forms, text messaging, intake forms, or telehealth links for emergencies.

If you are experiencing a medical or mental health emergency, call 911 or go to the nearest emergency room. If you are in suicidal crisis or emotional distress, call or text 988.

Medtriq may update this Privacy Policy from time to time. Updates will be posted on this page with a new "Last updated" date.

Questions about this Privacy Policy may be directed to:

Medtriq

2603 Bridgeport Way W, Suite F

University Place, WA 98466

Email: help@medtriq.com

Call or text: 253.666.6780